PRIVACY POLICY
Garland Decks & Patios LLC may collect:
Name, address, phone number, email
Project details and communications
Website usage data (cookies, IP addresses)
By submitting information, visiting our website, or engaging our services, you expressly consent to receive:
Emails
Text messages
Phone calls
This consent complies with:
TCPA (Telephone Consumer Protection Act)
CAN-SPAM Act
Texas Business & Commerce Code
Consent may be revoked at any time.
We DO NOT sell, rent, or trade customer information.
Information is used solely for:
Project communication
Customer service
Legal and operational purposes
This Privacy Policy complies with:
Federal Trade Commission (FTC) regulations
Texas Identity Theft Enforcement and Protection Act
Texas Business & Commerce Code §521
Applicable federal privacy and consumer protection laws
We may use third-party platforms (payment processors, CRMs, analytics tools). These vendors maintain their own privacy policies.
Garland Decks & Patios LLC reserves the right to update this policy at any time.
Our website may use cookies, pixels, web beacons, and similar tracking technologies to improve website functionality, analyze traffic, and support marketing efforts.
These technologies may collect information such as:
Browser type
Device information
IP address
Pages visited
Time spent on pages
Users may disable cookies through their browser settings; however, doing so may affect website functionality.
Our website and services are not directed to individuals under the age of 13. Garland Decks & Patios LLC does not knowingly collect personal information from children under 13. If such information is discovered, it will be promptly deleted.
Personal information is retained only for as long as reasonably necessary to fulfill project, legal, accounting, or operational purposes, or as required by applicable law.
While Garland Decks & Patios LLC implements reasonable administrative, technical, and physical safeguards to protect personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information by contacting us directly. Requests will be handled in accordance with applicable federal and Texas laws.
This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of courts located within the State of Texas.
Nothing contained in this Privacy Policy, nor any communication through this website, creates a contractor-client, fiduciary, professional, or advisory relationship beyond that established by a separately executed written agreement. Submission of information does not obligate Garland Decks & Patios LLC to provide services or accept any project.
Use of this website and submission of information is voluntary and at the user’s own risk. Garland Decks & Patios LLC makes no warranties or representations regarding uninterrupted access, error-free operation, or the accuracy of website content.
To the fullest extent permitted by Texas and federal law, all website content, communications, and data collection practices are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including but not limited to:
Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
To the maximum extent permitted by law, Garland Decks & Patios LLC shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to:
Website use
Data transmission
Unauthorized access
System interruptions
Third-party actions
Reliance on website content
This limitation applies even if the Company has been advised of the possibility of such damages.
You agree to defend, indemnify, and hold harmless Garland Decks & Patios LLC, its owners, officers, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including attorneys’ fees) arising from:
Your violation of this Privacy Policy
Misuse of the website
False or misleading information submitted
Violation of applicable laws or regulations
You consent to receive communications, notices, disclosures, and records electronically. Electronic communications satisfy any legal requirement that such communications be in writing under Texas and federal law, including the E-SIGN Act.
You acknowledge that Garland Decks & Patios LLC may retain records of communications, submissions, call logs, messages, and website interactions for legal, operational, compliance, and evidentiary purposes.
Failure by Garland Decks & Patios LLC to enforce any provision of this Privacy Policy shall not constitute a waiver of such provision or any other rights.
Garland Decks & Patios LLC may assign or transfer this Privacy Policy and associated rights in connection with a merger, sale, restructuring, or transfer of assets without notice.
Garland Decks & Patios LLC shall not be liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to acts of God, cyber incidents, governmental actions, power failures, or telecommunications disruptions.
This Privacy Policy constitutes the entire agreement regarding privacy and data practices between you and Garland Decks & Patios LLC and supersedes all prior or contemporaneous understandings relating to privacy matters.
All provisions relating to limitation of liability, indemnification, governing law, venue, and record retention shall survive termination of website use or services.
If you have questions regarding this Privacy Policy or our data practices, please contact:
Garland Decks & Patios LLC
Email: patioanddeckdesigns@gmail.com
Phone: (903) 274-7218
Garland Decks & Patios LLC, operates with integrity, transparency, and professionalism. Our Privacy Policy is designed to protect both our clients and our company. It is intentionally drafted to comply with Texas state law, federal privacy statutes, and industry best practices, and is structured to ensure clarity, fairness, and long-term value.
This Privacy Policy is incorporated by reference into the Company’s “Terms of Use" and “Terms & Conditions.” Together, these documents govern website use, data practices, and pre-contractual interactions with Garland Decks & Patios LLC.
Garland Decks & Patios, LLC
Website: garlanddeckspatios.com
Garland Decks & Patios, LLC values the trust of visitors and customers who rely on us for their outdoor living construction needs, including custom decks, patios, pergolas, gazebos and similar improvement services across North East Texas. This Privacy Policy explains what information we collect, how we handle it, why we store certain details, and how we protect your privacy every step of the way.
Our business is based on integrity and respect — and that extends to how we treat your personal information.
Information We Collect
When you visit our website, call us, or reach out through any inquiry form, certain information may be gathered to help us understand your needs and respond effectively. This includes your name, phone number, email address, service location, preferred materials, project details, and any information you voluntarily provide to help us prepare a quote or consultation.
We also automatically collect technical data such as IP address, browser type, device information, referral paths, time spent on pages, and general usage behavior. These insights help us improve performance, ensure smooth browsing, and understand how visitors use the site so we can continue enhancing the experience.
We do not collect or request sensitive financial, personal identification numbers, or any form of confidential government-related data through this website.
Use of Your Information
Your information is used for business purposes that benefit you as a potential or active customer. This may include:
Responding to project inquiries and scheduling design consultations
Providing accurate pricing quotes and project proposals
Understanding property conditions for service eligibility
Maintaining service/warranty records for long-term assistance
Enhancing website performance and communication
Sharing helpful updates related to our services
Guiding homeowners through material selections and financing options
Everything we collect supports the goal of delivering a smoother, safer, and more efficient experience.
We do not use your data to generate spam messaging, nor do we use information outside of normal customer service and communication.
Data Security and Protection
We follow responsible data protection methods to maintain the confidentiality of your information, including secure hosting environments, monitored website performance, and limited internal access to personal details. Our systems are designed to prevent unauthorized use or access.
Even with strong precautions, no internet platform can offer a 100% guarantee of protection. If any unexpected security risk is ever identified that could affect your information, we will notify relevant individuals as quickly as possible.
Cookies and Site Tracking
Cookies are small information files stored on your device to:
Improve website speed and responsiveness
Protect forms from spam submissions and bots
Monitor which content is useful to users
Support smoother navigation
You can control cookie settings or disable them through browser preferences, though some website functions may not work perfectly without them.
Information Sharing
We do not sell or share your personal details with advertisers or unrelated third parties.
Some information may be shared only when necessary to complete a job or support a financing request — which can include subcontractors, material suppliers, warranty administrators, or local permit authorities. These providers receive only relevant project-related information and are expected to handle it responsibly.
Analytics tools and web-hosting partnerships may also process technical data under strict confidentiality requirements.
Retention of Data
We maintain collected information only as long as it benefits the customer relationship or supports warranty documentation, service history, legal or permitting requirements, and long-term communication for your outdoor installation.
When data is no longer required, we remove or anonymize it responsibly.
Service Area–Related Privacy Considerations
We proudly serve homeowners throughout Garland, Dallas, Highland Park, Rockwall, McKinney, Frisco, Allen, Plano, Forney, Royse City, Fate, Greenville, Caddo Mills, Murphy, Nevada, Josephine, Celina, Prosper, Rowlett, Richardson, Sachse, Wylie, Mesquite, Sunnyvale and Lucas.
When evaluating a project within these locations, address information is used only to determine feasibility, scheduling, distance, and whether permits or inspections are needed. Private residential details remain secure and confidential.
Children’s Privacy
Our services are intended exclusively for residential property owners, authorized decision-makers, and adult homeowners. We do not knowingly collect information from individuals under 13 years of age. If any information were submitted by a minor, we would remove it upon request.
Your Choices and Rights
You have full control of your personal information. At any time, you may:
Ask what information we have about you
Request that we update or correct details
Request that non-essential information be deleted
Stop future communication at your request
If a customer chooses to discontinue service or communication, we respect those decisions immediately — while preserving any information still necessary for legal or warranty requirements.
Third-Party Websites
Our site may contain references to external sources such as social platforms, material manufacturers, or portfolio displays. Each external website maintains its own privacy rules. We cannot control or guarantee the policies of third-party sites, and we recommend reviewing them separately before providing any information.
Financing and Project Documentation
Some customers may choose to explore third-party financing options for outdoor upgrades. In such cases, limited personal details may be shared with approved financing entities — but only with direct consent from the homeowner requesting assistance.
We do not store or handle full credit or banking information within our website forms.
Policy Updates and Changes
Construction services evolve over time, and privacy guidelines continue to improve. As our business grows, we may revise this Privacy Policy to reflect:
New features on the website
Updated communication methods
Additional service protections for customers
Requirements based on legal or industry changes
Revisions will be posted to this page with the latest update date clearly shown at the top.
Please check this page occasionally to remain informed about our latest privacy practices.